Effective Date: June 21, 2025
Last Updated: June 21, 2025

Sohvara Limited (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://sohvara.com. We process your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable laws.

1. Who We Are

2. What Information We Collect

We may collect and process the following types of personal information from you:

  • Full name (first and last)
  • Email address
  • Phone number
  • Shipping and billing address (including city, province/state, postal code, and country)
  • Social media profile information (when logging in through services like Facebook or Twitter)
  • Technical usage data (via analytics tools)

3. How We Collect Data

We collect data in the following ways:

  • When you fill out forms (e.g., contact, checkout, newsletter opt-in)
  • When you place an order
  • When you subscribe to our emails
  • When you interact with our ads or website (via cookies and tracking tools)

4. How We Use Your Information

We use your personal data for the following purposes:

  • To fulfill your orders and deliver products
  • To manage your account or subscription
  • To respond to your inquiries or customer service requests
  • To send promotional or transactional emails (via Mailchimp or Amazon SES)
  • To analyze website usage and improve performance (via Google Analytics)
  • For advertising and remarketing purposes via Google Ads, Facebook, Twitter, and Pinterest

5. Legal Basis for Processing (GDPR)

We only process your personal data when we have a legal basis to do so, including:

  • Performance of a contract: When you place an order
  • Consent: For email marketing and optional cookies
  • Legitimate interests: For fraud prevention, analytics, or improving our services
  • Legal obligation: For accounting and tax purposes

6. How We Share Your Data

We do not sell your personal information. However, we may share data with trusted third parties who help us operate our website and deliver services, including:

  • Payment processors: Stripe, PayPal
  • Analytics providers: Google Analytics
  • Marketing platforms: Facebook, Google, Twitter, Pinterest
  • Email delivery platforms: Mailchimp, Amazon SES

Each of these providers adheres to GDPR or similar privacy frameworks.

7. Your Rights Under GDPR

If you are an EU or UK resident, you have the right to:

  • Access the personal data we hold about you
  • Correct or update inaccurate data
  • Request erasure (“right to be forgotten”)
  • Restrict or object to processing
  • Request data portability
  • Withdraw your consent at any time (for marketing or analytics)
  • Lodge a complaint with a supervisory authority

To exercise your rights, please contact us at support@sohvara.com or via our Contact Page.

8. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy or to comply with legal obligations (e.g., tax laws).

9. Data Security

We use industry-standard security measures to protect your data, including:

  • SSL encryption
  • Secure payment gateways
  • Limited access to personal data
  • Regular updates and monitoring

However, no method of transmission over the internet is 100% secure.

10. International Transfers

Your personal data may be processed outside the UK or EU, including in countries where our service providers are based (e.g., the United States). In such cases, we ensure that adequate safeguards are in place, such as standard contractual clauses.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices. We recommend reviewing their privacy policies separately.

12. Updates to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page with a revised “Last Updated” date. If required by law, we will notify you via email or website notice.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, contact us: