Welcome to our global store! As a UK-based company, we’ve arranged our shipping to ensure transparent and hassle-free pricing no matter where you shop from. Since all orders are fulfilled from our center in China, we utilize specialized logistics to pre-pay all taxes and duties for our major markets.
1. Key Global Regions — Final Price Guaranteed
For all orders shipped to the following major regions, the price you pay at checkout is the FINAL PRICE. We guarantee you will not be charged any hidden fees upon delivery.
Applicable Regions:
- 🇬🇧 United Kingdom (UK)
- 🇪🇺 European Union (EU)
- 🇺🇸 United States (US)
- 🇨🇦 Canada (CA)
- 🇦🇺 Australia (AU)
Our Guarantee (All Taxes Paid – ATP):
Your order is shipped using our specialized DDP (Delivery Duty Paid) service via our logistics partner (YunExpress). This means we have handled and prepaid all necessary fees:
- Sales Tax / VAT / GST: We remit the correct local consumption taxes (including UK VAT, EU VAT, US Sales Tax, CA GST/HST, and AU GST).
- Customs Duties: Any required import tariffs are covered by us.
- Handling Fees: All customs clearance fees are included.
Conclusion: The total price you pay at checkout is the final cost of your item, delivered to your door. You will not be asked to pay the carrier or customs any additional charges.
2. Other International Regions — Import Fees Due Upon Delivery
For orders shipped to all other international destinations not listed above, our prices are based on a Delivery Duty Unpaid (DDU) model.
Prices for these regions DO NOT include local Sales Tax, GST/HST, or Import Duties.
Customer Responsibility:
When your package arrives in your country, you, the customer, are the Importer of Record and are responsible for paying any applicable local taxes, customs duties, or import processing fees levied by your local government.
These fees are typically collected by the shipping carrier (or local postal service) before or upon delivery of your package.
3. Shipping & Customs Notice
Fulfillment Details
- Shipping Origin: All products are dispatched directly from our fulfillment center located in China.
- Process: Your order moves from China to your country, where our logistics partner handles clearance and tax payments (DDP) before handing off to a local carrier for final delivery.
Customs Delays
- We utilize specialized clearance processes to minimize delays.
- However, international transit and customs procedures are subject to occasional inspections. Delays caused by customs are outside of our control and may affect the final delivery date.
Final Confirmation
By completing your purchase, you acknowledge and accept this policy:
- Key Regions (UK, EU, US, CA, AU): The price is final (All Taxes Paid).
- All Other International Regions: You are responsible for local taxes, duties, and fees upon delivery.